What is the difference between a coffin and a casket?

Coffins and caskets are shaped differently.  A coffin is made from six panels, two at the side.  A casket is made from four panels, the side panels are curved.  Also the top of a coffin is wider than the bottom.

Where can I buy Windsor caskets?

Inquire from your local funeral home.  We supply the NZ funeral industry.

Where do you deliver?

We deliver to all of NZ.  Visit our delivery and locations page for more info.

What types of timber are available?

We make caskets from sustainable pine, recycled rimu, heart rimu, Macrocarpa as well as imported timbers such as mahogany and oak.

Are your Buckingham couches handcrafted?

We handcraft New Zealand’s most premium couches – the Buckingham Range.  These highly polished couches are available in traditional solid timbers such as Rimu, Mahogany and Oak. It takes approximately two weeks to manufacture and gloss our world class Buckingham couch.

Can I choose the colour of my casket?

Yes!  We have a mixing room which provides us the ability to colour match paint to any memorabilia.

Do you only paint standard colours?

No, we have a range of finishes including the Somerset special effects range which has a pearl sparkle finish.

Do you use Paua trim?

Yes we have both caskets and urns available with a stunning Paua feature for a touch of elegance.

How do you care for the environment?

We are the only NZ casket manufacturer who meet the requirements for the Environmental Choice label.  We also donate native trees which are planted in reserves throughout NZ.  Our goal is to reduce the amount of waste product to as close to zero as possible.  Read more about this on our sustainability page.

Do the caskets come with handles?

We can supply wooden handles at an extra charge.

Do you have any caskets fitted with side sets and handles?

Yes,we have a white Kilkenny casket which can be fitted with side sets and handles at an extra charge.

Do you cut out and produce the caskets by hand?

No, we have the latest technology which allows us to produce caskets more efficiently, so that we can fulfil our customers’ orders quickly.

What do I do if I require a custom size casket?

We stock a selection of oversize caskets which cover most requirements; however we can custom build to size. We generally allow up to 2 - 3 days to produce a custom built casket after you have placed the order.

Are there any toxins in the stain used on the Waterford Range?

No, this product is water based and fully certified by Environmental Choice New Zealand and contains no harmful substances.

Do you have freight charges?

We deliver free of charge unless it is a special request out of our normal delivery schedule or has been shipped.

How regular are your deliveries?

Weekly in both zone one and two.  We also can arrange deliveries outside of regular schedules or to other areas.